Why Use Projected Capacitive Touchscreen PCs for E-Commerce Kiosks
An increasing number of customers are looking
to e-commerce kiosks to gather product information and purchase their goods.
There are retail stores in the United Kingdom already integrating the
technology. These kiosks allow customers to browse their entire product line,
place orders and pay for goods via credit card.
So, how can these kiosks operate and provide
services to the customer? Basically, these kiosks are built with a reliable
system processor that ensure certain applications are performed optimally. The
other parts of the system are designed to fit any type of working environments.
It bears industrial-grade components that can withstand both tough applications
and harsh conditions.
That is why
industrial computers are used in building kiosk
for retail stores. This ensures that any update on product pricing and
innovations can be handled on this device. As a result, the demands of
customers are met and they can learn about their target goods easily.
Moreover, industrial PCs feature a touchscreen
technology with projected capacitance. This allows the device to function in
moist areas such as air-conditioned stores.
Now, how can this device be utilised for e-commerce kiosks? Learn from this blog several
reasons why it is ideal to use industrial
computers with a projected capacitive
touchscreen in these kiosks.
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Installing
E-Commerce Kiosks with Projected Capacitive Touchscreen PCs
Hundreds of customers enter the store and
utilise different self-service kiosks for their needs. Other touchscreen
monitors might not be able to handle the constant use which causes the screen
to break. As a result, both customers and staff may not be able to use it.
But, touch-enabled industrial computers are
durable and scratch resistant. And, industrial computing devices can have the
highest protection available for a device. It bears an IP rating of IP69K and
high NEMA sealing.
Hence, it is ideal to utilise this computing technology
in areas where there is high consumer traffic such as inside the retail stores.
In addition to its durability, there are
other good reasons to use projected capacitive touchscreen PCs for e-commerce
kiosks.
Using
Industrial Panel PCs with Projected Capacitance for Kiosks
Increasingly, retailers are introducing
self-service kiosks that make it easier for customers to obtain the items they
want. Utilising industrial panel PCs with projected capacitance can ensure that
the kiosks will function properly. Here are some of its benefits when used on e-commerce
kiosks.
Store Staff Can Answer Customer Queries Faster
Touchscreen computers provide a user-friendly
interface. This makes it easier for customers unfamiliar with the applications
installed on the kiosk. They can simply press the desired feature through an
on-screen icon. This will help them navigate through the store.
Not only customers can utilise these kiosks,
but store staff also use these kiosks to find out information on a specific
product or a service. Ground crew members of the company can easily access the
database should a customer have enquiries on a product.
Resistant to Water, Dirt,
and Scum
Retail stores can have moist environments due
to the air-conditioning and cold climate. Dirt from the outside is can be
brought in by customers, suppliers, staff members and sometimes, the wind. These
factors might inhibit the device from detecting inputs. Hence, reducing its
functionality and possibly customer satisfaction.
But, industrial panel PCs can function
optimally regardless of those external conditions. This makes it ideal to use
in dusty areas and locations with high-temperature
variations.
Minimal Maintenance Required
E-commerce kiosks are constantly used by customers
and store staffs. The high demand and consistent use could cause the computers
systems to fail.
Using industrial panel PCs will assure that it
can function for an extended period of time. This is because the industrial PC
has a dedicated system and high IP rating.
Also, its computing system uses all available
resource to utilise the installed programs. And, with its internal components well-protected,
the chance of system failure is significantly reduced.
Build
Kiosks with Projected Capacitive Touchscreen PCs
There is a shift going on in today’s retail
market. More customers are now utilising self-service kiosks for their
transactions.
Stores need to be competitive and apply these computing
technologies if the business is to thrive. So utilise an industrial computer
with projected capacitance to help the store grow.
References:
5 Reasons to Use E-commerce
Endless Aisle Kiosks, foyer.live
The Future of Grocery: E-commerce,
Digital Technology and Changing Shopping Preferences Around the World April
2015 [PDF], nielsen.com
10 retail and e-commerce stores
integrating offline with online, econsultancy.com
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