Showing posts from 2018

Fundamentals of Technical Support Options in the Most Crucial Industries

Customer interactions have radically changed. In less than 20 years, most customers who have issues with their computer devices need to visit its designated support centre for product returns. And often, the issue is not resolved on the spot.

Today, transactions are done through the line-to-line communication with the help of a customer care or support specialist. Thanks to the advancement of technology. Clients can now have an inquiry about their products by just contacting a technical support representative. Read more:

Framework of Integrating Industrial Workstations in Heavy-Duty Locations

Efficient large-scale manufacturing became possible whilst military and aviation operations have also become more advanced. Thanks to technological advancements, it opened up opportunities for innovation and dynamic strategies.

But, as higher demand and more stringent regulations shape the manufacturing and military industries, operatives must find the right computing solutions. Therefore, it is essential to have a rugged computing system at the centre of operations. Read more:

All Things About Industrial Pointing Devices Every Industry Needs To Know

Modern industrial applications are being implemented in various industry sectors. For example, the food industry uses conveyor belts controlled by advanced computing equipment for large-scale operations. Distribution agencies, such as Amazon, take advantage of warehouse robots for logistics applications.

Although each of this industry has different applications, it all has one purpose; to maximise its productivity. This is the main reason why these industries installed the most suitable computer technology for these operations. Read more:

Complete Buyer’s Guide to Industrial Keyboards for Computing Solutions

Over the years, technological advancements have drastically evolved. Not only has it improved day-to-day life, but also, different industries experienced more efficient production. As a result, there is massive production to cater to product demand whilst maintaining quality and occupational safety.

That is why equipment manufacturers provide a variety of industrial-grade components and peripherals to further enhance specific operations. Industries requiring specific operational functions can now take advantage of industrial computers. Read more:

VESA-Compliant Industrial Workstations for Space-Saving Steel Operations

Bottleneck operations is a common scenario in most steel manufacturing plants. It can cause delays in operations, which may result in not meeting target production yield. However, installing industrial PCs can make a steel process become seamless.

It enhances the overall steel operation when these panel PCs are embedded in ruggedised industrial workstations. This type of setup allows operators to have an easy access to the data input and computing functions. As a result, the information, data and monitoring tasks are streamlined which increases production, ROI and overall performance. Read more:

An Easy Technical Support Guide to Calibrate Windows® 10 to Panel PCs

Failing to properly configure an industrial computing device can lead to unresponsive touchscreens. Actually, most of us often install software on our touchscreen PCs without configuring the system. But, this can result in delayed interface responses. This can greatly impact the system productivity, especially for industrial operations.

Panel PCs used for industrial applications require proper configuration. This is to optimise its overall performance and offer better functionality to the users. So, it would be ideal to contact a technical support to prevent any touchscreen software error. Read more:

How Military Can Make Logistics Ops Better with Industrial Workstation

Over the last decades, the defence logistics in the military continues to adopt technological advancements to streamline its operations. That is why the military logistics management utilises a network-centric computing platform for a more efficient information flow. 

However, the military can make the logistics operation better by using an industrial-grade workstation for panel PCs. It is designed with a plug and play feature to create a centralised computing system. Read more:

How Canning Operators Intensify Its Processes Using IP67-Sealed Touchpad

Canned food processing across the country should need to maximise its production to address this high demand. That is why factory operators use industrial computers to ensure work productivity. However, these operations often use specific and heavy machinery for its processes.

Fortunately, there is a TP touchpad, an industrial-grade pointing device, which is designed for industrial applications. It is built with a compact 65 x 55mm surface area, encased in a 304 stainless steel bezel construction frame. So, it features corrosion-resistant properties that prevent rust from forming into the device. Read more:

3 Factors Why the Military Must Use 72-Key Industrial Keyboards

Ruggedised computers can be easily used in a harsh working environment and extreme temperature. In fact, these types of devices are being utilised in military operations. This is because it is designed to be more durable to withstand rough handling and severe wear-and-tear.

But, whilst it is true that these computing systems may work effectively, maintaining a military operation is also tough. With its high level of military applications, panel PCs can be more efficient with an industrial-grade keyboard. Read more:

A Nitty-Gritty Technical Support Guide About Keyboard Troubleshooting

Every industrial operation has processes where operators need to use industrial computers with compatible peripheral devices. In fact, utilising equipment such as industrial-grade keyboards can enhance a user’s work productivity and ensure consistent product quality.

But, despite its rugged features, keyboards can have technical issues which can reduce operational efficiency. So, if you encounter any keyboard problems, getting help from a technical support is the right solution. Read more:

How Distributors Can Maximise Operations Using Industrial PC Workstations

Warehouse and distribution facilities are designed to achieve maximum efficiency in all aspects of operations. Since it stores different types of products, it is essential to have an organised and streamlined workflow. That is why distribution centres utilise specialised transportation and operation management software to enhance its operation.

Usually, these programs are installed in industrial PC to continuously monitor and manage systems amidst harsh work conditions. But, setting up these devices to our VESA-compliant industrial workstation can also provide many advantages. Read more:

4 Reasons Steel Operators Should Use TB50 Industrial Pointing Devices

Key players in the construction market expect a 23% increase in demand for structural steel between 2014 and 2018. For steel manufacturers, the entire steel process must use technological advancement to increase production yield. This includes adapting automation and upgrading its computing system.

That is why setting up industrial computing devices with compatible peripherals is essential for steel manufacturing operations. This allows convenient navigation of multi-faceted applications for seamless steel processing. Read more:

3 Ways How Fleet Managers Benefit by Using 96-Key Industrial Keyboard

Fleet managers make sure that all merchandises are shipped within the schedule. But, unexpected hardware issues, such as keyboard button failure due to prolonged use, can incur delays. To help them accomplish this task timely, they use industrial computer keyboards in fleet management operations.

Amongst the most recommended peripherals is the 96-key rugged industrial keyboard which stands out as one of the best rated in both quality and reliability. It features mechanical key buttons enclosed in a stainless-steel construction. Rated IP67K and NEMA 4 sealed, this design prevents dust and water from damaging the device. Read more:

Technical Support for Touchscreen PC Errors in Industrial Applications

Touchscreen technology is now the widely used interface among mobile devices and panel PCs in the world. But, what to do if the touchscreen stops responding to the user’s touch gestures?

With over 4.5 billion mobile phone users, devices bearing this type of touch technology require lesser touch pressure to register user input. It provides a smooth interface which improves the user’s experience. That is why this technology is integrated into devices including mobile, tablet and industrial computing devices. Read more:

NEMA4-Sealed Industrial PC Workstations for Seamless Meat Processing

Food sanitation and hygiene are the topmost priority in every meat processing plants. This is to ensure that manufacturers are compliant with food and safety standards. However, there is a need to optimise and create effective strategies to keep up with stringent regulations, rising demand and competition.

And, that is the reason why automation and robotics are the most used technology in most meat processing facilities. So, for an effective and streamlined automated process, panel PCs are set up on industrial workstations. Read more:

Why Use TB38 Industrial Pointing Device With Air Traffic Control PCs

Technical issues may occur in most industries like in the aviation centres. In December 2013, technical issues at the air traffic control centre in Swanwick, Hampshire led to the delay of over 1,000 flights. As a result, over 225 flights were cancelled. It prompted the National Air Traffic Service (NATS) to take control of the situation and resolve the said issue.

This incident highlighted the need to upgrade the current air traffic system and install rugged computers with reliable computer peripherals. And, amongst the most recommended industrial pointing device for this application is the TB38 Series Trackerball. Read more:

4 Features of 128-Key Industrial Keyboards Used on Processing Plants

For fruit juice manufacturers, sanitation and hygiene are top priorities. Each step entails careful monitoring to ensure that products are in best quality.

Thus, accurate data input is necessary. Having a computing system that provides precise monitoring and information encoding is advantageous in meticulous fruit juice operations. Read more:

What a Technical Support Can Do When Setting Up a Network Connection

Fast computer connectivity is a vital factor in many businesses, which rely on a stable network connection. In fact, businesses which have a stable connection have shown significant improvements in staff communication, collaboration, and marketing.

Therefore, installing the right Ethernet system for the business, regardless of its size and type, should be the top priority. Now, what is an Ethernet and how can it help in business processes? Read more:

TB38 Trackball Industrial Pointing Devices for Efficient Cargo Shipping

It is well-known that shipping operations have evolved in many ways and the requirements to comply with the regulations also change steadily. In fact, the cargo volumes increase every year, making cargo ships capacity to also grow.

That is why most shipping operators utilise a reliable computing equipment to make sure that freight items can be delivered in a timely manner. Along with its advanced computing system, ship operators also use industrial-grade PC peripherals. This is to ensure that specific functions are performed in freight operations. Read more:

72-Key Industrial Keyboards with Trackball for Steel Manufacturing

By 2030, there is a projected £6 billion annual demand for steel products in the UK. This is the reason why most of the stakeholders in the industry opt for an automated system to keep up with the growth. Although the automation software is integrated to ruggedised computing systems, there is a need to further optimise and streamline its steel processes.

Fortunately, one of the most ideal solutions to level up its automation system is to utilise reliable panel PC peripherals such as keyboards.  The 72-key illuminated rugged industrial keyboard with trackerball is amongst the recommended devices by industrial computer experts. This type of product has the capability to provide accurate data input and easy software navigation. This also results in a more dynamic workflow as it improves workflow efficiency. Read more:

Technical Support 101: Common Issues on Resistive and Capacitive Touchscreens

Ever since it was first developed, touchscreen technology has enabled many industries to optimise their production processes. Aside from its accurate touch response time, it was also designed to withstand a wide temperature range in varying work conditions.

As a matter of fact, panel PCs with touchscreen capabilities are widely used in industrial applications. One example is in the food processing industry where industrial computers feature interactive displays which help streamline operations. Read more:

Simplified Military Logistics Operations Using Industrial PC Workstations

Essentially, military logistics is a system that supports various military activities. Logistics operators must have the capability to quickly provide the materials to guarantee operational success. That is why utilising advanced computing devices are essential to monitor military activities and equipment.

However, given the fact that military activities operate under extreme work environments, it would be ideal to integrate its computing system to industrial workstations. That way, these are protected from elements which can damage the device and cause system failures. Read more:

Trackerballs: An Ideal Industrial Pointing Device for Aviation Ops

London Heathrow airport is one of busiest aeroplane hub in the world. In fact, its air traffic controllers handle over 1,300 flights on a daily basis. They use complex, reliable computing equipment with compatible PC peripherals, such as trackerballs, to monitor individual flights.

Industrial pointing devices, like trackerballs, are built with a material that can withstand frequent usage while maintaining its fast response time. It can also provide better functionality, which makes it easier for the operators to use in air traffic control system. Read more:

Embedded PCs with Built-in Industrial Keyboards for Military Applications

Every military operation requires efficient, tactical, and precise execution. In times of peace, military forces participate in peace support operations (formerly military operations other than war). This operation involves gathering information by using all available resources which includes the use of advanced computing equipment with compatible keyboards.

Moreover, the military-grade industrial keyboards, along with ruggedised PCs, were designed to handle such complicated tasks in any working environment including arid, wet, or rocky terrain. Read more:

Technical Support: Troubleshooting Tips on Touchscreen Display Issues

Touchscreen display PCs have paved the way for a new approach to human-machine interaction. Many devices are being integrated with this technology for commercial and industrial applications because of its intuitiveness.

In fact, industrial PCs with a touchscreen technology offer several advantages such as faster operability, ease of usage, more straightforward interface and reduced costs. Moreover, physical limitations are no longer a barrier to operate devices for as long as it has a touchscreen option. Read more:

Industrial Panel PC Workstations On Efficient Meat Processing System

As the world consumerist class continues to grow, the global annual meat production is expected to increase up to 376 million tonnes by 2030. With this rising demand, the newly-improved food safety standards in the UK has affected the meat processing industry.

The UK Food Standards Agency’s new sustainable regulatory model focuses on transparency regarding food safety. So, there could be equipment used for automated operations to meet such standards. That way, meat processing facilities can keep up with the demand while ensuring a high-quality meat production. Read more:

Industrial Pointing Devices Installed on Panel PCs for Canning Processes

Food processing has been a practice employed for so many years. It allows perishable food to be preserved, shipped and stored in distant markets. Due to its higher shelf life, the demand for processed food made the industry one of the most competitive sector globally.

One of the most common forms of food processing is the canning method. The objective of food canning is to curtail microorganisms in the food and prevent any contamination. That is why advanced equipment and automation are used to minimise human contact with the food product, which results in increased shelf life and freshness. Read more:

Fruit Juice Manufacturers Using Panel PCs with Industrial Keyboards

Most consumers who are always on-the-go conveniently grab a small bottle of fruit juice and get ready for the day. Being an instant source of essential nutrient, no wonder why fruit juices are a popular thirst-quenching drink and a great partner for a meal. This is the main reason why many fruit juice manufacturers thrived in the competitive food and drink industry of UK. 

The demand for fruit juice also spurred the application of automation in its processing and manufacturing. With automation, it eliminates direct human interaction towards the produce. It also promotes a sanitary practice which therefore improves the shelf life of the product. Read more:

3 Issues of Ethernet Port Connectivity and its Technical Support Fixes

Do you know that Ethernet ports serve an important function in computers? Ethernet ports connect multiple computing systems through PC networks like the Ethernet LAN, Metropolitan Area Network, and Wide Area Network. This feature also allows the PC to link with the system mainframe. Thus, valuable data or information is directly stored in a centralised location.

However, this port may experience connectivity issues due to wiring and structural damage. As a result, there can be a loss of internet and device connection. Read more:

How Distributors Use Industrial Workstations to Improve Operations

Do you know that the Constellation Centre in Bristol, England stores and distributes 15% of the total supply of wine and alcohol in the UK’s market?

Such a large distribution centre utilises an advanced computing system to ensure efficiency and productivity at the same time. Furthermore, its computing equipment is built with an industrial workstation to provide operators with practical and multipurpose solutions which can optimise the supply chain.  

Read more:

Rugged Industrial Pointing Devices Used on Cargo Ship Operations

Cargo ship vessels are built with sophisticated machinery which enables efficient freight operations in open seas. This water-borne craft specialises in transporting large quantities of goods even in the busiest shipping ports in Europe. It also comes with a navigation system to communicate with the port officials to ensure that operations run smoothly at the port of discharge.

However, cargo shipping bears a strict schedule and busy port activities. That is why freight operators make use of reliable equipment to coordinate and manage its operation. This includes utilising the right industrial pointing devices, such as trackerballs, for cargo ship applications. Its corrosion-resistant, metal casing and precise button-click response can help in performing critical functions in ship operations.

Read more:

Industrial Keyboards and Its Importance in Fleet Management System

Efficient fleet management system plays a vital role in maintaining the stable flow of products in the businesses. In fact, industries like distribution agencies utilise computing equipment for its logistics operations.

Its operation encompasses fleet managers, who are responsible for inputting the right commands in response to the said activity. As it bears a fast-paced environment, panel PCs are usually integrated with industrial keyboards. Its ruggedised components are built to withstand harsh working conditions. Its corrosion resistant overlay prevents liquid chemicals from damaging the key buttons. So, expect that this device can function whenever needed.

Read more:

Quick Technical Support Fixes to Common Keyboard Problems

Computer issues can be commonplace in manufacturing industries. For example, in steel manufacturing, its work environment has an extreme temperature, dirt, moisture, shock and vibration. Hence, a poorly-protected equipment is definitely susceptible to these damaging conditions.

Note that keyboards are essential peripherals for computers. Once it is damaged, it can slow down work progress or even cause further issues that can affect an entire operation. So, it is crucial to identify common problems with keyboards and have a quick fix to these issues. That way, it prevents the problem from escalating which can result in excessive damages.

Read more:

Ways to Optimise Steel Factory Processes Using Industrial Workstations

In the steel industry, how do large steel manufacturers maintain its top position in the global market?

For an established steel manufacturer who wants to maintain its competitive edge, it should have an efficient and productive operation. Every process in steel-making must install and run a reliable operating system.

However, some of the challenges that hinder an operation’s continuous momentum are the presence of bottlenecks and inefficient operator-machine interaction.

Read more:

Are Industrial Pointing Devices Necessary in Structural Steel Industry?

Several industries need steel for their products because of its ductility and durability from harsh environmental conditions. However, the construction sector remains as the top consumer of this material. In the UK alone, demand for structural steelwork is expected to grow by 23% by 2018. This means that it will be a challenge for steel manufacturers to meet this growing demand.

Structural steel serves as the backbone of many construction projects and specifically manufactured for building infrastructure. Because of its durability and strength, it allows an infrastructure to withstand extreme shock and other challenging weather conditions.

Read more:

Why Use Industrial Keyboards in the Steel Manufacturing Operations

In today’s urban setting, stainless steel has a high demand for construction, transportation and machinery use. Its corrosion-, high- and low-temperature resistance, and high-strength characteristics made the material as the top choice for industrial and manufacturing applications.

However, manufacturing steel can be a complicated process. The demand for this component requires steel manufacturers to produce it in high quantities. Since this material contains different metal alloys, accuracy in data input is extremely necessary. Seamless information input and navigation reduce the processing time for steel production.

Read More:

Automate Steel Production with the 22” Projected Capacitive Touchscreen PC

Modern steel production is an industry which requires efficient manufacturing techniques to meet global demands.Automating the metal production process requires a reliable industrial-grade computer to maintain precision and accuracy.This 22” panel PC has the key specifications required to ensure quality and productivity at the same time.

Build Self-Service Kiosks Using the S22 Panel PC in Fast Food Chains

The popularity of self-service kiosks usage in the fast-food industry entails quick-service restaurants to have a reliable computing system embedded in these kiosks.Installing a 22-inch industrial PC in self-service kiosks streamlines fast-food operations.The S22 panel PC's robust components can last in 24/7/365 self-service kiosk operations.

Self-service kiosks are becoming popular amongst fast-food restaurants. Customers who experienced ordering through these kiosks can attest to its efficiency. Moreover, restaurant owners have increased revenue by 10% to 30% while providing excellent customer experience [Bepoz].
Now, these kiosks are built with the most compatible computing technology, ensuring that kiosk applications are installed. Fortunately, our S22 industrial panel displays can have the capability to meet what the kiosks need.
Our computing device has an IP69K rated enclosure which makes it capable of lasting under extreme usage. What’s more, its Intel® Core™ i7-3610QM 2.30Gh…

22-Inch Intel® Core i7 Industrial Computer for Warehouse Bots Management

Warehouse shipment operations improve its efficacy through the use of warehouse bots.Modern warehouse operations require a computing device that can manage and control warehouse robots.Industrial computers with Intel Core i7 processors offer efficient processes in warehouse operation, ensuring products are fetched and distributed precisely.

Warehouse shipment robots are now being used to move heavy payloads efficiently. Operators can rely on these machines to streamline the distribution process. These robots are controlled by a dedicated software installed on the primary computer on site.
Computing devices, like the S22 industrial computer, can operate such kind of advanced applications. This rugged Panel PC is built with an Intel® Core i7-3610QM processor, which features a maximum memory bandwidth of 25.6 GB/s. It efficiently allows analysing the heavy program algorithm to read and verify the item’s data quickly. At the same, it consequently reduces the overall processing time as well.

Fuel Up S17 Projected Capacitive Touchscreen PCs for Ship Operations

British maritime sector contributes nearly £40 billion to the United Kingdom economy in 2017 [British Marine]. This contribution is also expected to improve as consumers demand fast and efficient shipping.
However, this growth in the sector also means that the shipping industry needs to enhance its operations. Cargo ships, in particular, must arrive at the intended destination on schedule. So, it is necessary for these sea vessels to be in good condition. Therefore, onboard engineers must utilise reliable computing devices when conducting routine maintenance.

Utilise S17 Industrial Panel PC for an Accelerated Poultry Processing

Automation has paved the way for modern poultry processing. Over the last 40 years, it has improved poultry line speed from 3,000 to 13,000 birds per hour (University of Guelph). This has resulted in higher output with better quality so more factories are using automation.

Fast-Tracking Steel Plant Operations Using the S17 Industrial Computer

This year was a symbolic moment for the UK steel sector as it continues to maintain its stability. Although this industry represents only 0.1 percent of the UK economic output, steel manufacturers foresee a positive outlook by 2019 [Financial Times].

Airport Ground Operations Using Projected Capacitive Touchscreen PC

Every year, passenger traffic in Britain’s airports grow at a steady rate. In fact, the London Heathrow Airport shuttled over 6.3 million passengers in December 2017 [Independent UK]. But, experts predict that this figure will increase in 2018. Therefore, such kind of activities should be given attention by the airport ground operations.
Airport grounds operations include handling passenger procedures, cargo transfer and aircraft inspection. Thus, crew members should coordinate properly to avoid any delays in airport ground operations. So, they need to utilise reliable computing system that can be integrated to its communication devices.
Amongst the most recommended computing equipment is the industrial computing system. It bears a compatible system processor that is ideal for industrial applications including airport grounds communication system.
This computing device also features are projected capacitive touchscreen technology. This feature is known to have better touch functionality.…

Improving Military Vehicle Rescue Abilities Using Advanced Panel PCs

Search and rescue operations are one of the functions of a military vehicle. In fact, the local government of Miami, Florida in the United States issued a military truck to assist the victims a tropical storm last September 2017 (Military Vehicle To Rescue Irma Victims). Rescuers in the truck use the vehicle-mounted computers to navigate through the terrain.
Indeed, communication is an integral part of a successful rescue operation. And, by utilising reliable computing devices with Wi-Fi capabilities, it enables the rescuers to better coordinate with one another.
So, learn on this blog how installing industrial-grade panel PCs in military vehicles can improve rescue operations.

Why Install Industrial Panel Computers in Military Rescue Vehicles
Often, target areas for rescue operations have varying temperature and moisture conditions. Regardless of these environmental factors, communication devices must function optimally. Hence, installing industrial-grade panel computing system is an id…